How to Hire a Contractor

Hiring a contractor may seem like a daunting task, but it doesn’t have to be. Following some simple steps will take the stress out of choosing a contractor and will let you focus on more important things – Like entertaining and enjoying your new surroundings!

Start with a plan
Even “small” projects can benefit from the help of an architect or a design/build firm. If you have a detailed architectural plan, with a set of drawings, a spec sheet, and specific design elements included, a contractor can provide you with a more accurate estimate. If you are talking to multiple contractors, starting with an architectural plan will help keep the bids uniform and comparable.

Do your homework
Don’t believe everything you read online. Instead, contact the CT Department of Consumer Protection and the BBB for trusted information about a contractor or construction company.  You should also request the phone numbers of 2-3 recent customers from any contractor you are considering. It’s important to hear first-hand whether work was finished on time and on-budget, if the customers are happy with the outcome, and if they would recommend the contractor to a friend. 

Get it in writing
Licensed contractors will not hesitate to provide their license number to you, and as an added level of protection, consider researching the license for any previous problems. The contractor you choose should also have a Certificate of Insurance with your specific address included and permits for any work being done on your property. You should also have a final contract, signed by both you and the contractor, which outlines the Statement of Work. It should include details about the project, including the terms for cancellation, exclusions, timeline, debris removal, payment schedule and how change orders are handled. Having an executed contract can protect you from “surprises” that sometimes arise during construction and remodeling projects.

Know who you’re actually hiring
Once a contract is signed, your contractor may hire subcontractors to do specialty work like plumbing and electrical work. Make sure any subcontractors are also licensed and carry their own insurance.